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Multicast streaming (PTCL Smart tv iPTV) not working on PC.

Posted on April 28, 2013 by Muhamamd Zeeshan
14 commentsLeave a comment

Multicast streaming (PTCL Smart tv iPTV) not working on PC.

If you has multiple interface on your PC then chances are multicast streaming (like iptv PTCL smart tv pc application) will not work on your pc.

Most of the peoples who has the multiple interface like lan card wifi connected on the same time complains ptcl smart tv not working on their pc.

The reason behind this problem is your video player is send multicast packets to the wrong interface. To solve the problem simply follow these steps.

Follow this link for updated and easy way. 

Run cmd .

If you has Windows vista or later then right click on the cmd and run as administrator.

Enter the following command on the cmd to check the interface name and metric

netsh interface ipv4 show interface

output will be like this.

netsh interface ipv4 show interface

 

Check if the interface that is connected to the multicast network has the higher metric than the other one.

For example my PC interface whose name is   “Local Area Connection 2” is the interface that is being used for the smart tv application. It has higher metric than the other interface.

To correct the problem enter the following command.

netsh interface ipv4 set interface 63 metric=3 store=persistent

Where interface 63 is the interface IDx from the previous command output.

 

Output will be like this

 

Run the previous command to conform if the new metric has been set.

netsh interface ipv4 show interface

 

Restart your computer and your multicast streaming will now work.

 

 change the interface metric via gui

Categories: iptv | Tags: iptv, multicast streaming, ptcl, ptcl smart tv, Tutorials, windows 7
Notice: This work is licensed under a BY-NC-SA. Permalink: Multicast streaming (PTCL Smart tv iPTV) not working on PC.
What’s the recommended way to enable / disable services in Ubuntu?
Run PTCL Smart tv (iPTV) on linux MAC etc

14 Responses to “Multicast streaming (PTCL Smart tv iPTV) not working on PC.”

  1. asaf says:
    June 11, 2013 at 12:39 am

    This does not seem to work on WIndows 8. The metric remains the same. Does this work on windows 7 only. I am using Smart TV PC Application

    Reply
    • Muhamamd Zeeshan says:
      June 11, 2013 at 2:19 pm

      check my other post to change the metric in windows 8
      http://ithut.net/how-to-change-the-interface-metric-from-gui/

      Reply
  2. Aizaz Khan says:
    August 15, 2014 at 5:04 pm

    Can I have your email.. I am going to send you a screenshot regarding my problem.. My ptcl smart tv app is working on other laptop computers but is not working on my desktop pc.. I dont understand this procedure that you discussed in this article..

    Reply
    • Zeesha Younis says:
      February 24, 2015 at 7:39 am

      Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????

      Reply
    • Zeesha Younis says:
      February 24, 2015 at 7:39 am

      Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????

      Reply
    • Zeesha Younis says:
      February 24, 2015 at 7:39 am

      Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????

      Reply
    • Zeesha Younis says:
      February 24, 2015 at 7:39 am

      Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????

      Reply
  3. Muhammad Luqman says:
    January 18, 2015 at 2:32 pm

    my smart tv is not working why

    Reply
    • Muhamamd Zeeshan says:
      January 20, 2015 at 1:55 pm

      what is problem

      Reply
  4. Abdul Rehman says:
    February 14, 2015 at 9:10 pm

    How to do it on mac os x?

    Reply
  5. Zahid says:
    February 21, 2015 at 2:40 am

    😛
    Thanx, the PTCL had no idea and were never bothered about it. You are my angle.

    Reply
  6. osama says:
    March 28, 2015 at 9:37 pm

    I want to play smart tv on pc and tv at the same time but could not do it..if one of them plays, the other one lags..help me

    Reply
  7. Waleed says:
    September 11, 2015 at 11:59 pm

    Dear I also need to send you a screen shot please help I also have windows 8 and its not working I dont know what to do

    Reply
  8. sohaib mustafa says:
    January 8, 2016 at 1:42 am

    I am using ptcl smart tv app on my laptop and it was working fine, few days back i had installed oracle virtual box than i run ptcl app it was not showing display but show a black screen and when i select channel the voice is coming and sound is ok, i did uninstall the oracle virtualbox than the app worked fine, i had to use virtuabox again but then i uninstall it again but this time the app is not working, same black screen and sound is available.. what should i do ?? it is working fine with my brother’s laptop

    Reply

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