Multicast streaming (PTCL Smart tv iPTV) not working on PC.
If you has multiple interface on your PC then chances are multicast streaming (like iptv PTCL smart tv pc application) will not work on your pc.
Most of the peoples who has the multiple interface like lan card wifi connected on the same time complains ptcl smart tv not working on their pc.
The reason behind this problem is your video player is send multicast packets to the wrong interface. To solve the problem simply follow these steps.
Follow this link for updated and easy way.
Run cmd .
If you has Windows vista or later then right click on the cmd and run as administrator.
Enter the following command on the cmd to check the interface name and metric
netsh interface ipv4 show interface
output will be like this.
Check if the interface that is connected to the multicast network has the higher metric than the other one.
For example my PC interface whose name is “Local Area Connection 2” is the interface that is being used for the smart tv application. It has higher metric than the other interface.
To correct the problem enter the following command.
netsh interface ipv4 set interface 63 metric=3 store=persistent
Where interface 63 is the interface IDx from the previous command output.
Output will be like this
Run the previous command to conform if the new metric has been set.
netsh interface ipv4 show interface
Restart your computer and your multicast streaming will now work.
This does not seem to work on WIndows 8. The metric remains the same. Does this work on windows 7 only. I am using Smart TV PC Application
check my other post to change the metric in windows 8
http://ithut.net/how-to-change-the-interface-metric-from-gui/
Can I have your email.. I am going to send you a screenshot regarding my problem.. My ptcl smart tv app is working on other laptop computers but is not working on my desktop pc.. I dont understand this procedure that you discussed in this article..
Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????
Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????
Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????
Hello Aizaz khan! I have same Problem, which u have. PTCL Samrt TV App is not working on my Desktop Pc, But it is working on my Laptop through ethernet cable….. Do u Find any solution????? Anyone can Help me????
my smart tv is not working why
what is problem
How to do it on mac os x?
😛
Thanx, the PTCL had no idea and were never bothered about it. You are my angle.
I want to play smart tv on pc and tv at the same time but could not do it..if one of them plays, the other one lags..help me
Dear I also need to send you a screen shot please help I also have windows 8 and its not working I dont know what to do
I am using ptcl smart tv app on my laptop and it was working fine, few days back i had installed oracle virtual box than i run ptcl app it was not showing display but show a black screen and when i select channel the voice is coming and sound is ok, i did uninstall the oracle virtualbox than the app worked fine, i had to use virtuabox again but then i uninstall it again but this time the app is not working, same black screen and sound is available.. what should i do ?? it is working fine with my brother’s laptop